What's the fastest way to reach you?
WhatsApp, on +86 177 0971 7171. It's the same number we use for international calls and it reaches our advisers directly. Average reply is under an hour during Beijing office hours.
What are your opening hours?
Monday to Sunday, 09:00–21:00 Beijing time (UTC+8). Outside those hours you can still write: WhatsApp and email are checked and answered first thing the next day.
I'm calling from China — which number do I use?
The toll-free line 400-0971-400, valid from any landline or mobile in mainland China. From abroad, any of these: +86 177 0971 7171, +86 189 0971 7171 or +86 166 0971 7171.
Can we talk in English?
Yes. We work in Spanish, English and Portuguese, and every destination we offer is covered by licensed English-speaking guides.
Do you charge for preparing an itinerary?
No. Designing a proposal is free and commits you to nothing. You can ask for changes as many times as you like before confirming.